Santa Fe Auto Repair

I broke down in my motorhome on Memorial day weekend with my son and 4 dogs. The mechanic that replaced my fuel pump earlier in the year did a very poor job. Cutting Edge was amazing! They replaced the fuel pump and some other small parts and were extremely professional and gracious with my situation. I am very happy with the services Cutting Edge provided and I will never hesitate to use them again.

Fabulous work.My German car had been at 2 repair shops and was given a death sentence but Chris has it running beautifully.Kim is so helpful, knowledgeable and efficient too, making this all happen.I am so grateful.

Needed rotors, brakes took truck in got same day service and all done by end of day, honest ,generous team from front desk to mechanics! Very Happy with there work, communication and interaction with me.

I spent about 5k with cutting edge and had about another 5k worth of business to spend in repairs on my Porsche Panamera. During the first 5k worth of work being done, the staff were very friendly. However, when I slowed down the process and was asking for small things to be done. They changed their tone. Almost to the point that I felt like I was annoying them. However, I continued to do business with them. Until now! My engine light came on. So I immediately took it in to cutting edge and spoke to Kim specifically. She had Dillon the mechanic take a look at it. Mind you she quoted me a half hour of labor but of course it came out to be an hour. It was a $700 repair. So I told Kim that I could pay her on the 1st of December. However, she told me that the part was a special order and had to be paid upfront? I have never had to pay for an car repair upfront! It is not the money but the principle. After spending already so much money with this shop, they not only don't trust their customers but they don't appreciate the ones who put food on their tables. Not once have I met the owner or even know what he looks like but he obviously doesn't give a f about his 20% that will be his customer for pretty much for life. All because of $380 that has to be paid upfront. What an insult and a disgrace to your business. You should be ashamed. I will be taking my thousands elsewhere. Thank you!

Highly recommend this auto repair shop! Everyone goes above and beyond to get me the best deal and to thoroughly explain every process. Unlike other shops, I never feel like I’m being sold on any unnecessary work or find mysterious charges on my invoice. This is the reason why I recommend them to all my friends and family. If you want a job well done come to these guys!

Highly recommend this auto repair shop! Everyone goes above and beyond to get me the best deal and to thoroughly explain every process. Unlike other shops, I never feel like I’m being sold on any unnecessary work or find mysterious charges on my invoice. This is the reason why I recommend them to all my friends and family. If you want a job well done come to these guys!

Do not take your car to this shop! They will rip you off. They have been in business for twenty years and have been getting away with it for too long. I have a Porsche Panamera that I initially spent about 5k in repairs at cutting edge. I just found out today by total chance that they are fudging the invoices. For instance, they quoted me new pads for the front and rear brakes. However, the quote was for two sets of pads on the font and the back. This is impossible because you only need one set of pads for each set of brakes. That is about an $800 difference. Also, they like to get parts from Porsche and then up charge them to make even more money. These are just a few of the shananagans that Chad and Kim pull to screw their customers. I am writing this post to warn others as well as to hopefully have some customers come forward and look at their invoices because I am not the only one. I have started a case with attorney generals office to formally go after them criminally.

Traveling in New Mexico when oil light came on, which usually indicates a bad oil sensor in VW Eorovan. Cutting Edge was recommended by a local with same vehicle. Too soon to know if they did a good job, but they charged 1 hr labor for each thing done, and one was adjusting oil level--charged $100/hr and did work not asked for. We just wanted oil sensor replaced. Hope the other work was necessary as we were charged over $600 . Don't know if we were overcharged since we are from out of state.

Conrad, Kim and the guys at Cutting Edge are always so helpful.

Great service and maintenance.