Santa Fe Auto Repair

Thanks Shawn!

Thank you so much for your fantastic review, Ben! We are thrilled to hear that you had a positive experience at Cutting Edge Automotive. Our team takes pride in accommodating our customers and providing fast and friendly service. We are honored to be considered the best in Santa Fe and possibly all of New Mexico. We appreciate your support and hope to see you again soon!

Hello Sam. We recently received your review and wanted to clarify some things. You had a plug blow out of the head. You were charged two hours of labor at our base labor rate of $127.95. It was not replacing a coil and plug. It was drilling out, rethreading, installing a new sleeve and then install a new plug and coil. We didn't take advantage of any situation as this is a standard time to perform this. To remove and replace a spark plug take .7 hours and would cost 109.38. That is the standard time dictated by Ford. IF we had simply replaced the plug without doing anything else, that would be unethical and dishonest. we went above and beyond, to ensure you didn't get stranded on the side of the road in the future. Further more we didnt change you for the insert kit ($30) we charged you for labor at a very fare rate. It took three days because we had other customers who made appointments dropping off and picking up cars. we take about 10-15 cars a day and worked you into our schedule. I would love to talk on the phone and clear up any other confusion there might be. Thank you. Teo Whitham, Service Manager

Kenneth, thank you so much for taking the time to leave us a 5-star review. It was a pleasure serving you, and we are happy to know you were satisfied with our service. We value your support and look forward to continuing to provide you with top-notch automotive services in the future. Thank you for choosing us!

Thank you so much for taking the time to leave a 5-star review, Paul! We truly appreciate your support and recommendation. Thank you for choosing us, and we look forward to serving you again in the future.

We are thrilled to hear about your positive experience at Cutting Edge Automotive, Gary! Our team works hard to provide professional, qualified, and considerate service to all of our customers. Teo, Danny, and Matthew are all excellent members of our staff and we are grateful to have them. Thank you for choosing Cutting Edge and we look forward to serving you again in the future.

Thank you for your kind words, James! We are grateful for your support and trust in our services. Our team is glad to hear that your experience at our shop was a positive one. We look forward to serving you in the future!

Hi Raymond, thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that the work we did has your vehicle up and running again. We do understand that auto repairs can be costly and time-consuming, and we strive to provide transparent communication and efficient service to all of our customers. We apologize if this was not your experience and will take note of your suggestions for future visits. Thank you for choosing Cutting Edge Automotive. We hope to service your vehicle again in the future.