I took my car in due to several service lights coming on. They were able to get me in last minute (on a Saturday). I did have to wait a few days to find out what was wrong, but they loaned me a car for no charge. In the end, they were very eager to provide me with a good experience, and were willing to help lower the cost of the necessary work. But the parts were just more than my car was worth, so I didn't have it done. They did a good job replacing the headlight and diagnosing the other problems, and tried their best to help me with my vehicle. I'd use them again.