Cutting Edge seems competent but overcharges for inspection and brake repairs. I was quoted $850 and told that this included front brake repairs, a headlight tweak, and a necessary oil change, which albeit high, I agreed to. To their credit, they did reduce the inspection fee. However, a month later my oil light went on. I called, and the manager stated that they never did an oil change nor included it in the quote. Essentially, I felt like I was tricked into a high quote, believing it included an oil change, and the manager told me this never happened. Dodgy...
I review our records and your invoice total was over $150 less than that. We did recommend an oil service but the work was declined. We did the approved work in a timely manner and at a less than quoted price on 8/26/2021. I am sorry you feel this way I would love to discuss a resolution with you. Thanks, Chad
- Cutting Edge Automotive